Terms & Conditions
The terms and conditions of use set out below apply to the website owned, operated and controlled by Tranquilitas Legal Consulting located online at tranquilitaslegal.com (the “Website”). The Website is intended for use by residents of the United Kingdom & Europe only. By using the Website, users are deemed to have full knowledge of the following terms and conditions and to accept them.
Changes to the website
Tranquilitas Legal Consulting may, at any time change, modify, add to or remove part or all of these terms and conditions. Users should therefore check these terms and conditions periodically to see if they have changed. Continued use of this Website following any change in the terms and conditions will be deemed to constitute the users’ acceptance of those changes.
Tranquilitas Legal Consulting makes every effort to ensure that the information and data contained on the Website are correct. Tranquilitas Legal Consulting, however, accepts no liability and does not guarantee that the information and data provided is up to date, correct and complete. This also applies to all other websites referred to by means of a hyperlink from time to time. Tranquilitas Legal Consulting is not responsible for the contents of such websites reached by means of such a link and reserves the right to modify or supplement the information or data provided without prior notice.
All materials accessible on this Website are protected by copyright. Users may view Website pages on screen and may print or download extracts for personal use or for use by others within their organizations.
Users may supply a copy of any such extract to any third party provided that:
• the extract is for their own personal use;
• the extract is not supplied as part of or incorporated in another work, website or publication;
• the extract is not supplied either directly or indirectly in return for commercial gain and the third party is made aware that the source of the copy is this website and that these terms and conditions apply equally to them.
No part of this Website may be reproduced, transmitted to, or stored on any other website or in any other form of electronic medium without Tranquilitas Legal Consulting’ express written consent. News stories on this site are copyright of Tranquilitas Legal Consulting or their respective copyright holders as stated on the Website and do not necessarily reflect the views of Tranquilitas Legal Consulting.
Continuity and quality of service
Tranquilitas Legal Consulting will use its reasonable endeavours to provide users with prompt and continuing service. Tranquilitas Legal Consulting does not, however, warrant that the service it provides will continue uninterrupted or without delay or that it will remain unchanged. In particular, Tranquilitas Legal Consulting reserves the right to bring the Website down as and when necessary for the purposes of maintenance.
Whilst Tranquilitas Legal Consulting will use its reasonable endeavours to ensure that the information contained in the Website is correct and reliable, no warranty, either expressed or implied, is given as to the accuracy or completeness of that information. The Website is intended to provide users with general information relating to Tranquilitas Legal Consulting, its various products and services and other information which may be of relevance or interest to users. The Website is not intended to provide exhaustive details in respect of any of the issues or matters referred to on it. Prior to making any decision or taking any action which may potentially affect users’ personal finances or business, users are urged to take independent advice from suitably qualified advisors.
Links to external sites
The Website may from time to time contain hypertext links to a number of websites owned, operated and controlled by third parties. Tranquilitas Legal Consulting has no control over or proprietary interest in any of these websites and, as such, makes no warranties with regard to the quality, security, accuracy or any other aspect of such sites, and excludes any and all liability arising from the use of the same.
The protection of users’ personal data takes top priority for Tranquilitas Legal Consulting and Tranquilitas Legal Consulting does not collect any personal data through its Website without users’ consent.
Users alone decide whether to provide Tranquilitas Legal Consulting with such data or not. Where users of the Website are able to communicate to Tranquilitas Legal Consulting personal information via the Website, Tranquilitas Legal Consulting shall, at all times, process and utilise such personal information provided in accordance with the Data Protection Act 1998. Only authorised employees, under appropriate confidentiality obligations will have access to users’ personal information.
Upon access to the Website, information is occasionally collected automatically (i.e. not through a registration), whereby this information cannot be assigned to a specific person (e.g. Internet browser and operating system used; domain name of the website from where users arrived; number of visits, average dwell time, pages called up).
Whilst every effort is made to ensure that any enquiries submitted are dealt with promptly, Tranquilitas Legal Consulting cannot guarantee that queries will always be dealt with within the timescale users may require. Tranquilitas Legal Consulting cannot always guarantee complete confidentiality and would therefore recommend that users do not transmit or include sensitive information, which could be classed as a trade secret, via the Internet.
Tranquilitas Legal Consulting shall not be liable for any third-party claims or losses of any nature, including, but not limited to, loss of profits, indirect or consequential loss or loss due to circumstances beyond its reasonable control. Tranquilitas Legal Consulting does not accept any liability for any acts or omissions resulting from users’ decisions or opinions formed on the basis of use of the Website.
These Terms and Conditions are governed by and shall be construed in accordance with English law. Disputes in connection with the Website shall be subject to the jurisdiction of English Courts.
Timeframes of the service delivery regarding non-regulated claims services
The timeframes may vary between a couple of months regarding simple relinquishment process up to approximately 3 years in complex court cases where procedural issues are contested and the judgement issued is appealed.
Refund policy related to non-regulated claims services
According to the terms and conditions of the contract for services regarding non-regulated claims signed in the premises of the company, in case the clients decide to cancel the contract for services, no refund is applicable unless Tranquilitas Legal Consulting fails to provide the service.
Regarding the distance or off-premises contract for non-regulated claims services, a full refund is applicable if the consumer cancels within the 14 days cancellation period. If a consumer cancels the distance or off-premises contract for non-regulated claims services after the expiry of the cancellation period, no refund is applicable, unless Tranquilitas Legal Consulting fails to provide the service.
Cancellation policy regarding non-regulated claims services
The consumer may cancel a distance or off-premises contract for non-regulated claims services at any time within the 14 days cancellation period without giving any reason.
We hope that users will find our Website informative and easy to use. We should be grateful to receive any comments or queries that users have concerning the Website, or any suggestions as to how it could be improved, by email at [email protected]